Our team is highly trained and extremely careful, but accidents can happen when you least expect it. We will notify you of a breakage or damage through our team’s fault and work out a fair solution. the customer has 24 hours to notify. Vanias Cleaning will not be responsible for items that were broken or damaged because of unstable bases or because they were not properly attached to the wall (TVs, frames, shelves, curtain rods, loose picture frame, light fixtures, shower door, mirrors)

We prioritizes the safety and well being of employees and we are determined to keep them safe. To prevent injury, our cleaners cannot: climb above the second rung of a stool or ladder, move items that weigh more than 20 pounds, clean floors with their hands on their knees, use anything other than a ladder to climb.
These types of activities put cleaning cleaners in danger of hurting themselves or damaging your property. We need to keep everyone safe.

The customer must make the payment on the day and at the time of cleaning.
Please help us to keep our employees’ payments up to date. Avoid making your cleaning payment late.
payment options
➢ transfer using the ZELLE app
➢ transfer using the VENMO app
➢ credit card

TIPS is highly appreciated, feel free to hand it to employees after service. Leave what you feel comfortable with. All 100% TIPS goes directly to the team that performed the service. Make sure the money left as TIP is marked as such.These types of activities put cleaning cleaners in danger of hurting themselves or damaging your property. We need to keep everyone safe.

For any extra service or request of any kind. Contact our team on the phone XXX, so we can schedule the best day and time. Check the list of extra services in the customer manual (cleaning checklist).These types of activities put cleaning cleaners in danger of hurting themselves or damaging your property. We need to keep everyone safe.

We employees may not engage in a working relationship directly with any client for 24 months following termination of employment. Please help us maintain our success by not asking our employees to be hired directly. If violated, a fee of $3000 will be assessed if any customer chooses to hire a cleaning technician employed by Vanias Cleaning Services Individually for private serviceThese types of activities put cleaning cleaners in danger of hurting themselves or damaging your property. We need to keep everyone safe.

We reserves the right to increase its rates at any time if there is a need to adjust to current economics, if your home’s conditions or needs have changed or service has been discontinued. You will receive advance notice of an increase.

We normally schedule cleaning between 8am to 5pm Monday through Friday. We provide an estimated time of arrival but work with a two hour window. Our cleaning team will do their best to arrive on schedule, however traffic conditions, late cancellations, bad weather or other unforeseen circumstances may affect the schedule.
scheduled.

Our interactive quality control system depends on your feedback and communication to function. We are ready to correct or resolve any issues that we are made aware of. Customer communication is the best way to ensure consistency of services.